

I have, LITERALLY, spent over 5 hours on the phone with tech support in the past two months.
ENDICIA STORE VERIFICATION
New address verification is about as dumb as it gets, and pops up in a new window, which causes you to constantly switch focus. Constantly "phones home", which bogs down processing. Takes forever to load (60-90 seconds vs 10 seconds before). Then along came and acquired the company. CONSĪs the title says, it used to be great. Now, until, and unless, major improvements (actually, repairs) are made, I would only recommend this to my worst enemy. Its people, its software, and its performance. I have in the past written glowing reviews of Endicia. CONSĭue to the custom settings everywhere in this program, it can take a good while to adjust yourself and get familiar with the complexity of the visual editor and structure of the purchase history.

Compatible with many different types of printers for quick adaptability to new setups. One-time fees help us keep track of payments much easier than vendors who charge other fees as they show up at later times. We absolutely love how we can manage purchases when we have a mistake and refund a double created label without calling customer support! Our account can easily have funds deposited to avoid stopping the shipping process due to limited funds. Endicia is compatible with UPS Worldship and we can pick specific labels to use across the spectrum. From the pre-installed images for Valentine's day and Christmas to custom thank you notes to our customers, we have created hundreds of custom labels. We use this software 60 hours a week and over the weekends schedule updates to avoid impacting our shipping department. This Software is Very Customizable, Useful, Accurate, and Reliable. If we were given a choice between this program and others, we would stay with them! We have not had any complaints other than user error, the functionality is there even if it takes a second to find where it is. We ship approximately 120 orders a day through this reliable program.
